Sometimes the Start Plan / Refresh plan will not bring any data, either by selecting individual people or whole refresh, or Person select formula. – In such cases teh reason may be the dates of the plan :
For Eg. Eligibility determination date should be as close to the HR extraction date, because eligibility might change for some people in between the period.
Sample :
Plan Access Date : 1-Jan-2020 to 20-Jun-2020
Evaluation Period Dates : 1-Apr-2019 to 31-Mar-2020
Eligibility Date : 31-Jan-2020
HR Extraction Date : 30-Mar-2020
Because of difference in HR Extraction & Eligibility date the data may not pull for few employees.
rajdeepchauhan 